Terms & Conditions
Effective Date: 09-04-2026
Please read these Terms carefully before using the Scan2Kare platform. By accessing or using our website or mobile application, you agree to be bound by these Terms.
1. About Scan2Kare
Scan2Kare is a digital health facilitation platform that enables users to discover healthcare providers and book appointments. Scan2Kare only facilitates bookings and does not provide healthcare services directly.
2. Definitions
- Platform: Website and mobile application of Scan2Kare
- User: Any person using the platform
- Service Provider: Hospitals, clinics, labs, or doctors
- Booking: Appointment request submitted by user
- Service: Booking facilitation only
3. Eligibility
You must be at least 18 years old to use this platform. Minors may only use the platform through a parent or legal guardian.
4. User Responsibilities
- Provide accurate and complete information
- Do not misuse the platform
- Do not submit false or fraudulent bookings
- Do not use bots or automated tools
- Comply with applicable laws
5. Nature of Service
Booking Platform Only: Scan2Kare is not a healthcare provider.
No Medical Advice: Information on the platform is not medical advice.
No Payment Processing: Payments are made directly to service providers.
6. Booking Process
- Select service provider
- Choose available slot
- Enter required details
- Submit booking request
- Receive confirmation
7. Data Sharing
By booking, you consent to sharing your information with the selected service provider for appointment processing and communication.
8. Cancellation & Rescheduling
All cancellations or changes are handled by the service provider. Scan2Kare does not guarantee modifications.
9. Intellectual Property
All content, branding, and technology on this platform are owned by Scan2Kare and protected by law.
10. Disclaimers
- Platform provided “as available”
- No guarantee of uninterrupted service
- No responsibility for healthcare outcomes
11. Limitation of Liability
Scan2Kare is not liable for indirect or consequential damages arising from platform use.
12. Medical Emergencies
This platform is not for emergencies. Please contact emergency services or visit a hospital immediately.
13. Grievance Officer
Name: Kishor
Email: scan2kare@gmail.com
Response Time: Within 30 days
14. Governing Law
These Terms are governed by Indian law. Jurisdiction lies in Kozhikode, Kerala.
15. Changes to Terms
We may update these Terms at any time. Continued use of the platform indicates acceptance.
16. Termination
We may suspend or terminate access if Terms are violated or misuse is detected.
17. Contact
Scan2Kare (India) Pvt. Ltd.
HILITE Business Park, Kozhikode, Kerala – 673014
Email: scan2kare@gmail.com
Phone: +91 96331 71755